Contact Us
Have a question, suggestion, or feedback? We'd love to hear from you! EasyProCalculator is committed to providing the best possible experience for our users. Whether you've found a bug, have an idea for a new calculator, or need help using our tools, our team is here to assist you.
We value your input and use it to continuously improve our platform. Your feedback helps us add new calculators, fix issues, and enhance existing features to better serve millions of users worldwide.
Support Channels
Email Support
For direct inquiries, technical support, or detailed questions, email us at: support@easyprocalculator.com
We monitor our inbox regularly and aim to respond to all emails within 24-48 hours during business days (Monday-Friday). For urgent matters, please include "URGENT" in your subject line, and we'll prioritize your request.
Response Times
- General Inquiries: 24-48 hours during business days
- Bug Reports: Acknowledged within 24 hours, resolution timeline varies by complexity
- Calculator Requests: Reviewed weekly, implementation depends on priority and complexity
- Partnership Inquiries: 48-72 hours for initial response
What We Can Help With
- Calculator Requests: Suggest new calculators you'd like to see added to our platform. We review all suggestions and prioritize based on user demand and feasibility.
- Bug Reports: Help us improve by reporting any issues you encounter. Include details like browser type, device, and steps to reproduce the issue.
- Feature Suggestions: Share ideas for improving existing calculators. We regularly update our tools based on user feedback.
- Calculation Questions: Need help understanding how a calculator works or interpreting results? We're here to help.
- Partnerships: Interested in collaborating, advertising, or content partnerships? Get in touch!
- General Feedback: We value your thoughts, suggestions, and experiences using EasyProCalculator.
Frequently Asked Questions
How quickly will I receive a response?
We typically respond to all inquiries within 24-48 hours during business days (Monday-Friday). For urgent matters, please mark your email as "URGENT" in the subject line, and we'll prioritize your request. Weekend and holiday responses may take longer.
Can I request a new calculator?
Absolutely! We love hearing calculator suggestions from our users. Use the contact form above or email us directly with your idea. We review all suggestions weekly and prioritize based on user demand, search volume, and implementation feasibility. Popular requests are often added within 2-4 weeks.
How do I report a bug or error?
Please use the contact form or email us with as much detail as possible: which calculator, what went wrong, your browser and device type, and steps to reproduce the issue. Screenshots are helpful! We acknowledge bug reports within 24 hours and work to resolve critical issues quickly.
Do you offer technical support for using calculators?
Yes! While our calculators are designed to be intuitive, we're happy to help if you have questions about how to use a specific calculator, interpret results, or understand the calculations. Each calculator page includes detailed FAQs, but feel free to reach out for additional clarification.
Are you open to partnerships or collaborations?
Yes, we're open to discussing partnerships, collaborations, content opportunities, and advertising partnerships. Please use the contact form and select "Partnership Inquiry" or email us directly with details about your proposal. We review all partnership inquiries within 48-72 hours.
Can I use your calculators for commercial purposes?
Our calculators are free to use for personal and commercial purposes. However, we recommend reviewing our Terms of Service for specific usage guidelines. For high-volume commercial use or API access, please contact us to discuss licensing options.
Our Team
EasyProCalculator is built and maintained by a dedicated team of developers, designers, and content creators passionate about making complex calculations accessible to everyone. Our team includes:
- Development Team: Engineers who build and maintain our calculator infrastructure, ensuring accuracy, performance, and reliability
- Content Team: Writers and researchers who create educational content, FAQs, and guides to help users understand calculations
- Design Team: UX/UI designers who ensure our calculators are intuitive, accessible, and mobile-friendly
- Support Team: Customer service specialists who respond to inquiries, handle bug reports, and assist users
We're a distributed team working across different time zones to provide 24/7 support and continuous improvements to the platform. Your feedback directly influences our development priorities, and we're grateful for the millions of users who trust EasyProCalculator for their calculation needs.